Courier Service FAQs

I'm based in Leyland, Lancashire, and cover the entire UK. I have a strong local presence in Preston, Chorley, Blackburn, Burnley, Lancaster, Bolton, and across Lancashire, with national delivery to any UK postcode.

I'm open Monday to Saturday, 7am to 6pm. Call me on 07543 424790 during these hours.

For same day deliveries, I can collect within 60 minutes of booking (subject to availability). I also offer next day and scheduled collection options.

Saturday delivery is available. Sunday delivery is not currently offered.

Yes, you get direct contact with your driver and real-time updates via text or call.

Call me on 07543 424790, email [email protected], or use the online form on the contact page.

Pricing is based on distance, vehicle size needed, and urgency. I provide clear quotes with no hidden fees.

I include reasonable loading and unloading time. Extended waits may incur a small charge, always agreed in advance.

I invoice on the day of delivery with 30-day payment terms. I accept cash and bank transfer.

Yes, I offer account facilities for regular business customers with agreed terms and reduced rates for scheduled recurring deliveries. The more you book, the more you save.

From documents and small parcels to pallets and large items. I have vehicles from small vans to large vans.

Yes, James handles fragile items with extra care. Please let me know at booking so the right precautions can be taken.

Yes, I handle medical samples, pharmaceutical goods, and other sensitive items with appropriate care and urgency.

I cannot carry dangerous goods (hazardous chemicals, explosives), illegal items, or livestock. Get in touch if you're unsure.

Yes, I can collect from one location and deliver to multiple addresses on the same route.

Yes, I carry comprehensive Goods in Transit insurance plus £2m Public Liability and Employers Liability cover. Your items are protected from collection to signed proof of delivery. Certificates available on request.

In the unlikely event of damage, get in touch immediately. I have full insurance cover and will handle any claim promptly and fairly.

Yes, James carries identification on every job.

No, and that's the point. You deal directly with me, not a call centre. Personal service, real accountability, and someone who actually cares about your delivery.

You deal directly with James on every job. No call centres, no middlemen. You get direct contact with your driver, honest pricing, and someone who treats your parcel like it matters - because it does.